Standard Items In Stock
We endeavour to ship all orders within 2 business days of your order confirmation being received if your items are in stock via Australia Post Eparcel registered service.
PLEASE NOTE - Australia Post Eparcel delivers your parcel direct to your door. If you are not in attendance a notice will be left at your door and your item taken to your nearest local post office for your collection. Please collect your item within 7 days. Should your item not be collected from the post office within 7 days, it will be returned to METROMUM and a redelivery fee will be payable by you.
Estimated Delivery Time for Standard Items
You may elect standard or express shipping for your order at the time of purchase. The estimated delivery time and cost will be displayed during checkout for your consideration. Once you have elected your shipping method this cannot be changed once your order has been dispatched.
Furniture and Bulky Items
We use a number of carriers to deliver furniture and bulky items within Australia. The most cost efficient freight service to your area will be utilised. For this reason, at times furniture delivery fees may not calculate at checkout as we source the best price for your location which includes transit insurance to protect your items.
Please note that certain furniture ranges may take up to 12 weeks for shipments to arrive, this will be notified to you once your order is placed .